To reach us directly, use the “Contact us” tab on our website. This feature generates a ticket and allows our support team to promptly address your queries.
We make every effort to ensure that the product details and information provided on our website are accurate and relevant. However, we do not guarantee that the medication information and related details are completely free from errors.
We do not provide any warranty regarding the accuracy of the information on our website. All information about the medicines and related details available on the website is sourced directly from the respective manufacturers.
We are not liable for any loss resulting from reliance on the information available on our website under any circumstances.
Description of Products
The descriptions and information provided for each product listed on our website are final. However, we reserve the right to change or modify these details as long as the efficacy and quality of the medicine are not affected.
We reserve the right to change or modify the prices of any medicines on our website without notice or liability. We also reserve the right to withdraw or remove any item from our website without warning.
Please note that all items listed on our website are neither manufactured nor promoted by us directly or indirectly.
The prices listed under each item at the time of placing an order on our website are considered the final prices. Any changes in product prices after an order has been processed will not apply to already processed orders.
Payment will be made based on the billing information provided by customers during order processing. Payment can be made in USD, GBP, or Euros, depending on the chosen method of processing.
If a customer’s credit card company charges currency conversion fees, it is the customer’s responsibility to bear those charges.
Delivery of Orders
We will arrange for the delivery of your order to the address provided during the order process.
We are not responsible for non-delivery of your shipment if there is a mistake in the delivery address provided by you.
In the case of bulk orders, we reserve the right to decline the order without providing reasons.
If a customer changes their address within 28 days of placing an order, we are not responsible for non-receipt of the order.
Customers can cancel their orders at any time before the order is dispatched from our office. Once an order has been dispatched, it cannot be canceled.
All products on our website are for personal use only and cannot be sold commercially in any open market.
Promotions and special offers on the website are usually for limited periods only.
Please refer to our “Return and Refunds” page for details.
Under certain conditions, we may allow refunds:
- Refund requests must be made within 24 hours of placing an order.
- Returned products must be received within 7 days in the same condition (same quantity and undamaged packaging).
- If the received products are a replacement or substitute due to stock shortage, they can be returned for a refund.
- The cost of returning the products is the customer’s responsibility.
By using our website for purchases, you agree to abide by our terms and conditions.
We are not responsible for any websites visited by customers before or after visiting our website.
It is assumed that you have read and understood our “Terms and Conditions” before engaging in transactions with us. View more at: “Disclaimer Policy“.
Currency Conversion Charges
Customers should be aware that some credit card issuers may charge a small fee for making overseas purchases, typically ranging from 1-3% of the transaction amount.
Currency conversion may result in minor variations due to exchange rates, and customers are responsible for any associated charges.
If you do not receive your order within 14 days, please contact us.