Can I purchase the products from a physical store?
Unfortunately, we currently do not have a physical store. However, our products are available for purchase 24/7 on our website.
What security measures do you have in place to protect my data?
We prioritize your privacy and security and take every precaution to ensure that your personal information is safeguarded. We employ industry-standard security measures, including Secure Sockets Layer (SSL) encryption and an encrypted order form for inquiries and placing orders.
Is it legal to sell prescription medicines online?
Yes, selling prescription medicines online is legal, with the exception of narcotics and other highly regulated medical products. All the medicines we sell are completely legal and comply with applicable regulations. Our medications are sourced either from legitimate pharmaceutical companies or directly from manufacturers.
What does “Generic” mean?
Generic medicines contain the same active ingredient as well-known branded medications. Typically, the pharmaceutical company that produces a medicine with a specific active ingredient holds the patent for a limited period, usually around 20 years. Once the patent expires, other companies can manufacture medicines with the same active ingredient and exact composition, referred to as generic versions of branded medicines.
Generic medicines are more affordable than their branded counterparts since they do not incur advertising and research costs. However, due to the identical active ingredients and composition, generic medicines have the same effect on the body as their branded counterparts.
SHIPPING AND DELIVERY FAQS
What are the shipping charges for your products?
We are pleased to inform you that we offer free shipping on all our products. There are no additional charges for shipping.
What shipping methods do you use?
For quick delivery, we utilize express mail services. However, most of our products are shipped through registered mail, with the shipping method determined based on your delivery location.
Why hasn’t my product been shipped yet?
Once we receive payment for your order, we will ship the product promptly. However, if you made the payment within the last few hours or days, the shipment may still be subject to clearance from the bank.
How long does shipping take?
Upon shipment, we provide customers with a standard delivery time estimate. Throughout the processing and shipping stages, we keep customers updated. If you have received shipping updates but the product has not arrived, please contact our customer support for further details.
What is the expected delivery time for my order?
After payment confirmation, we ship your products within 24 to 48 hours. Due to the ongoing impact of the Coronavirus situation, please allow 25-30 days for the product to reach you.
HOW TO PLACE AN ORDER ON THIS WEBSITE?
Step 1: Navigate the website
Begin by exploring the Kamagra Oral Jelly Australia website to find the desired product. Browse through the listed products and add your chosen item to the cart.
Step 2: Login/Register Page
After adding the desired product to your cart, proceed to the ‘Checkout‘ page. Here, you have the option to either register as a new customer by providing your email address and choosing a desired username and password, or log in with your existing credentials if you are a returning customer.
If you encounter any questions or issues during the registration process, our customer support is available to assist you on working days. You can reach us via email at [email protected], and we will provide immediate support for all your queries.
Step 3: Dispensing Process
Once we receive your order details, our manufacturers will promptly pack and ship your order. Our aim is to deliver your order within the specified delivery timeframe. If, for any reason, we are unable to achieve this goal, our team will promptly notify you with appropriate explanations. Customer satisfaction is our priority, and our team works tirelessly to ensure it.
Step 4: In the Mail
Your account will be automatically updated once your order is shipped. You can find the tracking details in your account to monitor the progress of your package until it is delivered. Please note that not all orders may be traceable immediately, as they may require clearance from your country’s customs department. If the shipment fails to arrive on the expected delivery date or encounters any issues, please contact us directly so that we can assist you further by submitting a ticket or initiating a refund, as covered in our guarantee.
Step 5: Successfully Delivered
We consider it a success when our customers are satisfied with their delivered products. If you encounter any issues after receiving your product, please reach out to our customer support immediately. We are here to assist you.
What payment methods are accepted on your website?
We accept orders through Bank Wire Transfer, VISA / MASTERCARD CARDS, Paypal, Afterpay or Bitcoin.
Are there any additional charges or hidden costs?
No, at Kamagra Oral Jelly Australia, we believe in transparent pricing. There are no hidden costs or charges. You only pay what you see.